Customer signs up
They get a personal mailbox number and shipping address to shop with.
New account ActiveKemar WilliamsYC-205171200 Example Ave, Suite 4 · Miami, FLPackage received
Scanned in with a barcode scanner or phone camera, and matched to the right customer.
Scan in WarehouseCOS-104831MatchedK. Williams · YC-205173.2 lbOn the move
Grouped onto a manifest and moved between locations, with every step recorded.
Manifest 0412 DepartedCOS-104831K. WilliamsCOS-104822A. BrownCOS-104817D. MorganBilled and ready
Invoiced on the same record, and the customer is told automatically.
INV-20944 DueFreight · 3.2 lbCOS-104831Email sent to Kemar"Your package is ready for pickup"Handed over
Collected or delivered, with the payment recorded and the package closed out.
COS-104831 CollectedReady for pickupMain branchPayment recordedCash · INV-20944CollectedSigned by K. Williams
The operating system for modern couriers.
Packages, customers, payments and deliveries in one platform, with a dashboard your customers can use themselves.
In daily use at a working courier in Jamaica
Illustrative interface · demo data
Example activity: packages scanned in, manifests departing, invoices paid and packages marked ready, all recorded in one place.
01 Why CourierOS
Five tools in. One system out.
Most couriers juggle spreadsheets, chat threads, paper manifests and a separate invoicing app. Every handover is a chance for a package, or a payment, to slip.
- Package details typed into spreadsheets by hand
- Customers messaging to ask where their package is
- Invoices and payments tracked somewhere else
- No clear view of what's at each branch
- Packages scanned in and updated in one place
- Customers track their own packages online
- Invoices and payments tied to every package
- Live counts for every location
02 How it fits together
From first scan to final handover.
CourierOS follows the real journey of a package, so your team, your branches and your customers work from the same record.
03 The platform
Everything a courier runs on, in one login.
Know where every package is.
One record per package from the moment it's received, with a status your team and your customer both see.
- Barcode and camera scanning
- Manifests and pre-alerts
- Full status history
A dashboard your customers use themselves.
Customers sign up online, get their shipping address and follow their packages, all under your brand.
- Online sign-up with a mailbox number
- Tracking, pre-alerts and invoices
- Works on any phone
Invoices that match the packages.
Billing lives on the same record as the package, so what's owed and what's paid is never a guess.
- Invoices with PDF copies
- Payment records for cash, card and bank
- Balances visible to staff and customers
Run more than one location.
See what's at the warehouse, in transit and at each branch, and handle deliveries as well as pickups.
- Multiple branches and pickup points
- Transfers recorded as they happen
- Delivery requests from customers
The right access for every role.
Add your team and decide what each person can see and do. Permissions are enforced by the system, not just hidden on screen.
- Editable staff roles
- Location-based access
- Activity history on every package
See how the business is doing.
Daily numbers at a glance, with exports when you need them, and customers kept up to date automatically.
- Sales and volume by any date range
- Spreadsheet exports
- Automatic customer emails
Illustrative previews · demo data
04 Who it's for
Built for businesses that move other people's packages.
Independent couriers
Replace spreadsheets with a system your customers can see into.
Freight forwarders
Shipments, manifests and billing on one record.
Package consolidators
Many small parcels in, handed over without mix-ups.
Regional shippers
Several locations, managed from a single view.
Growing operations
Add staff and branches without losing control.
05 Made in Jamaica
Designed in Jamaica. Built for the way the world ships.
Proven in daily use
Built alongside a working courier operation, shaped by real problems on the warehouse floor and at the counter.
Your brand, not ours
Your customers see your name, logo and colours. CourierOS is the software underneath.
A team you can reach
Setup, training and support from AIRA Digital, the people who build the platform.
06 Plans
Start where you are. Grow from there.
For new and single-location couriers getting off spreadsheets.
See what's included Growth · Most popularRun the whole teamMultiple branches, staff roles, scanning, manifests and reports.
See what's included CustomShaped around youCustom features, integrations and data migration for larger operations.
Let's talk07 FAQ
Questions, answered.
Is CourierOS already in use?
Will it carry my brand or yours?
Can my customers use it on their phones?
Can you move our existing customer records over?
Does it take online card payments?
Is CourierOS only for Jamaica?
How much does it cost?
→ Next step
See your operation running on CourierOS.
Tell us how your business works today. We'll walk you through the platform on demo data and map out what it would take to switch.